Copyright © All rights reserved. Produced By SMD Technology - Code of Practice
The DVSA and the driving Instructor industry place great emphasis on professional standards and business ethics. The code of practice has been agreed between the DVSA and the main bodies representing ADI's, it is a framework within which all Instructors should operate. The code leaflet can be obtained from any theory test or driving test centre. Your Driving Instructor should be able to obtain a leaflet for you. It is hoped that all Driving Instructors will formally agree to adhere to the terms of the code.
Phone 01329 847724 for an information leaflet.
All pupils must be in possession of a signed UK provisional licence for group B cars on commencement of the training and must be produced on the first lesson.
All pupils must be able to read a number plate from a distance of 20.5 meters (67 feet) using your own glasses if worn.
All fees include pupil Insurance cover whilst driving the School vehicle, (provided the pupil is licensed to drive) and are accompanied by or under the direction of a Driving Standards Agency ADI/PDI (car) or on a driving test with an approved Driving Standards Agency Examiner(s).
Lesson payment should be made at the beginning of each lesson. Where an intensive or semi-intensive course is booked a £100 deposit will be required. This is a non-refundable deposit save exceptional circumstances, where a refund is at the discretion of the Instructor. Where the Instructor is unable to undertake the course for whatever reason then a full refund will be given.
All driving lessons are subject to a minimum 2 working days (48hours) notice for any cancellations. Weekly driving courses are subject to 3 weeks (15 working days) notice of cancellation. Dymonds Advanced Driving School retains the right to charge the full tuition/lesson fee if the above notice is not given. Please note that in the event of you having booked your driving test, the Driver and Vehicle Standards Agency (DVSA) stipulates that you need to give three clear working days to cancel your test. This may mean that you may/will lose your DVSA test fee if your instructor says you are not ready for test within this three day notice period.
Whilst every care will be taken to ensure pupils receive training at the requested time all bookings are made on the understanding that the School is not responsible for the postponement of training due to traffic conditions, mechanical breakdown of equipment or any other cause out of our control.
If in the view of the Instructor the pupil is unfit to carry out the lesson safely, due to self-induced circumstances
(e.g.; Alcohol or drugs) a cancellation charge will apply.
Driving lessons will be conducted on a strictly one to one basis.
The driving test
The School reserves the right to withhold the training car, if in the Instructors opinion the pupil does not reach the required standard. The School cannot be held responsible for test appointments being postponed or cancelled by the Driving Standards Agency due to bad weather, sickness or staff shortages, the School will charge for the test time. Both the pupil and the Instructor will check that all bulbs required for the 'show me tell me' questions are working correctly, should a bulb blow on the day of the test every endeavour will be made by the Instructor to replace the bulb in good time, in the event of replacement being unsuccessful the School will not be held liable for any test fee lost as a result.
Coursework paper's etc
All question papers, handouts, books, CD's and relevant materials will remain the property of the School. (If not returned on request a fee will be charged).
Dymonds Advanced Driving School accepts no responsibility for personal property left in the training vehicle, though every effort will be made to return such property as soon as practically possible.
We will at all times abide by the DVSA code of practice and any complaints or disputes will be conducted under those guide lines. Should you have any queries in relation to the above terms and conditions prior to booking please do not hesitate to contact us on the above phone numbers or email address.